What your clients (reluctant to) tell you

October 6th, 2009 by Harya Bimo | Tips | 1 Comment

In the web development business as well as in any other, the initial inputs from client is very important in deciding the directions of the entire project. It means life and death in deciding weather or not you will come up with on-the-mark solution, the right-look design, the right web applications, and so on.

The more complete the information of their needs, their problems, their business, means the faster you can come up with the concept and the estimates. And off course, the less time you should invest in finding those missing puzzle elsewhere (by doing your own research).

But sometimes there are a few things your clients wont tell you or reluctant to tell you and most of the time it is the information you regard as the most precious. If client interview is a treasure map, this information is often the x mark. From my experience, these are some of those x marks: Continue reading »